Send a treat
Frequently asked questions
Do the boxes contains allergens?
Yes, they contain eggs, milk, gluten, wheat, and sulphites.
Do you do gluten free options?
No, sorry we don't offer gluten free products
Do you do Afternoon Tea for one?
We do not specifically offer Afternoon Tea for one, but as the majority of the items in the boxes have a long life, they are often sent to a single person or couple as a treat parcel to enjoy for several weeks.
Can I order for a specific date?
Yes, to do that please put the date the delivery is required when prompted. Or you can put ASAP and we will send out the following day for delivery the day after.
Are the boxes suitable for vegetarians?
What shelf life do the products in the gift box have?
The clotted cream, compotes, scones and crumpets have one weeks life on arrival. The other items are date coded on packs, but Welsh cakes, bara brith, shortbread, cheese and butter have several weeks life.
Where do you deliver to?
We deliver all across Britain, but not to PO Boxes, not to the higlands or Islands of Scotland, Northern Ireland or Europe as standard next day delivery is not available from DPD.
How do i correct a mistake on the order?
Please do not telephone to make a correction. Please send an email to firstname.lastname@example.org with the 5 figure order number, which can be found on the 'thanks for shopping with us' email that you received. State what you want to be corrected and once completed you will get an email as confirmation of the change.